Oracle Cloud revolutionizes the hotel industry: a Case of success of Accor and its impact to the colombian market
In the competitive world of hospitality, operational efficiency and customer experience are more important than ever. So understood Accorone of the largest hotel chains in the world, by partnering with Oracle to optimize your process of booking of events. This success not only reflects a technological transformation that is exemplary, but it also opens the door to new opportunities for the business sector in colombia.
From Consulting Expertise, official representatives of Oracle in Colombia, we celebrate this kind of progress and we are prepared to replicate these results in national companies of all sectors.
The challenge: to scan a complex experience
Before you implement Oracle Cloud, the process of search, quote and reserve spaces for events within the ecosystem of hotels Accor was slow, manual and non-transparent to the users. The dispersion of information among properties, combined with a little automation, generating inefficiencies impacting the customer experience.
Accor identified the need to centralize their services and simplify the experience of the organizers of events, providing speed, clarity, and control from the first click to the execution of the event.
The solution: Oracle Hospitality and Oracle Cloud
With the support of Oracle, Accor has adopted a cloud-based system that allows you to:
Check availability of spaces in real-time.
To view pricing and features of each room.
Book and confirm services from a single platform.
To integrate the management of events with the administrative systems of the hotel.
The solution combined the capabilities of Oracle Hospitality OPERA Cloud with analytical tools, and automation based on Oracle Cloud Infrastructure. The result: a seamless user experience, digital and modern for customers and employees.
What does this mean for Colombia?
This progress is not limited to chains of multinational corporations. In Colombia, companies in the sector, tourism, healthcare, education, logistics, retail, and finance can benefit from these same technologies to:
To improve its customer service.
Reduce operating costs.
Streamline internal processes.
To increase the digital competitiveness.
As Consulting Expertisewe have the experience and support of Oracle to implement these solutions in any industry, adapting them to local needs in the colombian market.
Why choose Consulting Expertise?
We represent Oracle in Colombia, which allows us to offer official licenses, direct support and constant updates.
Computer certificate with extensive experience in digital transformation and migration to the cloud.
Custom solutions for small, medium and large companies.
Support in Spanish and support from diagnosis to the implementation.
An invitation to the digital transformation
The case of Accor demonstrates that, with the right technology, it is possible to reinvent experiences of traditional and turn them into agile processes and scalable. From Consulting Expertisewe extend an invitation to all the companies in colombia to discover the potential of the Oracle Cloud as a tool for growth and efficiency.
Are you ready to take the next step?
Let's discuss how Oracle and Consulting Expertise can take your business to the next level. Whether you want to optimize processes, migrate to the cloud or improve your customer service, we are here to help you.
Frequently asked questions
1. What is Oracle Cloud and how can it help my company?
It is a platform of services in the cloud that allows you to manage data, processes and applications with high efficiency and security.
2. Do Consulting Expertise only works with large companies?
No. We work with companies of all sizes, from startups to corporate.
3. How safe is it to migrate my data to the cloud with Oracle?
Yes. Oracle offers one of the more secure environments on the market, with the support and advanced encryption.
4. What is the difference between Oracle Cloud and other clouds?
Oracle stands out for its performance in databases, flexibility in costs and capabilities of enterprise integration.
5. How long does the process of implementation?
Depends on the size and complexity of your company. Generally, it ranges from a few weeks to a few months.
6. Do Consulting Expertise provides support post-implementation?
Yes, we offer accompaniment continuous and specialized technical support.
